My impression was that they were overselling the product in contexts where it wasn’t appropriate, and they were offering the same discount to the person dropped off first - whose trip is exactly what it would have been if traveling alone - as to the person whose trip was being made much longer.ĭrivers apparently hated it too, judging from many of the comments on this Reddit thread. I ended up with a travel time about twice what my direct travel time would have been, and much more than the app had estimated. The other trip was to a point further from the airport than my destination, and yet it served that trip first. On a departure from the airport, it paired my trip with one in a substantially different direction. This would reduce VMT and provide lower fares for fare sensitive folks, though still much higher than public transit fares. For a lower fare, you could get a ride that would also pick up someone else along the way. One virtuous thing that Lyft attempted was shared rides. Although the Lyft and Uber products are the same - often provided by the same cars and drivers - Lyft’s founders were credibly supportive of public transit, so their basic branding, “Uber with a conscience” or “Uber but nice” was pretty much directed at customers like me, although I had no illusions about where the ultimate profit motive would lead them. So I’ve been a frequent user of Lyft, a shared-ride competitor of Uber. I frequently travel in places and situations where public transit isn’t useful, especially in the transit-poor United States.
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